Now that’s what I call customer awareness!!
Just a week ago, I vehemently complained about Bloglines new interface non-interfacing with my browser. Well, guess what, not only I was flooded with concerned comments from the good folks over at Bloglines, but I got on a personal email correspondence with one of their developers who went through tons of JS errors to try to identify the problem.
Eventually, not only it wasn’t caused on their side, but they definitely won me all over. In view of the recent Google Reader relaunch, I can already tell that not many people are going to switch from Bloglines, and with this level of service, probably none will.